Terms and Conditions and User Information

General Terms of Business

1. Scope
The following terms and conditions apply to all orders placed by consumers and companies.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not commercial or self-employed. An entrepreneur is a natural or legal person, or a legally capable partnership, acting in the course of their commercial or self-employed professional activity when entering a legal transaction.
These General Terms and Conditions also apply to future business relationships with companies, without the need for repeated reference. If a company uses contradictory or additional general terms, they are excluded unless explicitly agreed upon by us.

2. Payment – Amazon Pay
During the ordering process, you will be redirected to the Amazon website before completing the order in our online store. To complete the order and pay via Amazon, you must be registered there or first register and authenticate with your login details. There, you can select a delivery address and payment method stored with Amazon, confirm Amazon’s use of your data, and confirm the payment instructions to us. Amazon automatically processes the payment transaction. Further instructions will be provided during the ordering process.

3. Retention of Title
The goods remain our property until full payment is made. For entrepreneurs, we retain ownership of the goods until all claims arising from the ongoing business relationship are fully settled. Goods with retained title may be resold in the ordinary course of business; you assign all claims arising from this resale – regardless of whether the goods are combined or mixed with new items – up to the invoice amount, and we accept this assignment. You are authorized to collect the receivables; however, we may collect them ourselves if you fail to fulfill your payment obligations.

4. Damage During Transport
For consumers: If the goods are delivered with obvious damage during transport, please report such defects to the carrier as soon as possible and contact us immediately. Failure to report or contact us does not affect your statutory rights, including warranty rights. However, this helps us assert our own claims against the carrier or transport insurance.
For entrepreneurs: The risk of accidental loss or accidental deterioration passes to you as soon as the item is handed over to the forwarder, carrier, or other person or institution designated for shipment. Traders have an obligation to inspect and report defects under §377 of the German Commercial Code (HGB). If you do not provide the required notice, the goods are deemed accepted, unless the defect was not apparent upon inspection. This does not apply if we fraudulently concealed the defect.

5. Warranty and Guarantees
Unless expressly agreed otherwise below, statutory liability for defects applies. For consumers, the limitation period for claims for defects in used goods is one year from delivery. For entrepreneurs, the limitation period for claims for damages is one year from the transfer of risk; statutory limitation periods for recourse claims under §478 German Civil Code (BGB) remain unaffected. For companies, only our own information and manufacturer product descriptions included in the contract are considered a contractual guarantee of quality; we assume no liability for public statements by the manufacturer or other advertising statements. If the delivered item is defective, for entrepreneurs, we initially provide warranty at our discretion by removing the defect (repair) or delivering a defect-free item (replacement).
The above limitations and shortened periods do not apply to claims based on damages caused by us, our legal representatives, or agents:

• in the event of injury to life, body, or health

• in the event of intentional or grossly negligent breach of duty or fraudulent intent

• in the event of violation of essential contractual obligations whose fulfillment is crucial for proper performance of the contract and on which the contractual partner regularly relies (cardinal obligations)

• under a guarantee, if agreed

• to the extent the Product Liability Act applies.

6. Liability for Damage and Cost Compensation
6.1 If you are a consumer and order from the trader for purposes not predominantly attributable to your commercial or professional activity, we are liable for damages in accordance with statutory provisions.
6.2 If you place an order as a company, in the case of our contractual liability for damage under clauses 6.2 to 6.8, the following applies:
6.2.1 If claims are based on intentional breach of duty by us, our representatives, or agents, we are liable for damages in accordance with statutory provisions. If claims are based on grossly negligent breach of duty by us or our representatives or agents, liability is limited to foreseeable, typical damage.
6.2.2 If we or our representatives or agents culpably breach an obligation whose fulfillment is essential for proper performance of the contract, the violation endangers achieving the purpose of the contract, and the customer regularly relies on its compliance – and there is no statutory liability under 6.1 – liability is limited to foreseeable, typical damage.
6.2.3 Unless otherwise stated in 6.2.1 and 6.2.2, our liability for damages is excluded. The same applies to all recourse claims made against us as the supplier under §478 BGB.
6.3 Exclusions and limitations of liability under 6.2 also apply to other claims, especially claims for compensation for damages or reimbursement of lost costs instead of performance.
6.4 Exclusions and limitations of liability under 6.2 do not apply to existing claims under 1 and 4 of the Product Liability Act or for bodily injury caused by fault to life, body, or health. They also do not apply if we provided a guarantee for the quality of our goods, successful performance, or procurement risk, and the guarantee claim occurred or the procurement risk materialized.
6.5 We are liable for assuming the procurement risk only if we explicitly assumed the procurement risk in writing.
6.6 Unless the limitation of liability under 6.2 does not apply to claims arising from manufacturer liability under 823 BGB, our liability is limited to compensation paid by the insurance company. If that compensation is not paid or not fully paid, we are liable up to the coverage amount. This does not apply to liability for injury to life, body, or health.
6.7 To the extent our liability is excluded or limited, this also applies to the personal liability of our employees, workers, staff, representatives, and agents.
6.8 The above provisions do not imply a reversal of the burden of proof.

7. Code of Conduct
We comply with the following code of conduct: Trusted Shops Quality Criteria: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

8. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), available here: https://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in consumer arbitration proceedings.

9. Final Provisions
If you are an entrepreneur, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a merchant under the German Commercial Code (HGB), a public-law legal entity, or a special public fund, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our registered office.